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Cloud Management Best Practices

500friends Inspires Customer Loyalty

In this guest post contributed by the CTO of 500friends, Bob Tekiela talks about the challenges of launching a business on a SaaS platform and how RightScale is an integral part of his company’s ongoing success. Customer loyalty is a critical ingredient of any successful business, but today’s highly connected world makes loyalty more challenging. As access to mobile and online tools such as...Read more

Scaling and Managing the Human Tier

Posted by Magne Land   Ι   February 01, 2013 3 comments
OK, so you’ve built your n-tier architecture . You’ve deployed it in the cloud. You’ve scaled it horizontally, vertically, geographically, and even temporally. It grows and shrinks at your command. Now what? Now you need to consider the human tier. You can masterfully solve all your technical problems, yet be blindsided by your organizational problems. Just as cloud computing enables elastic...Read more

Security Monitoring In Public IaaS: How We Do It at RightScale

Posted by Phil Cox   Ι   January 24, 2013 2 comments
In my experience helping RightScale customers who are at varying points in the cloud adoption spectrum from investigating IaaS to launching a POC to already using IaaS for production applications, I see quite a bit of confusion about how to actually “do” security in the cloud, particularly in IaaS. And the sheer volume of vendor cloud washing and sales FUD that is being perpetuated makes it even...Read more

Managing Large-Scale User-Access Control with the RightScale API

Posted by Ryan Geyer   Ι   January 10, 2013 1 comment
What's with the check boxes you ask? It's a partial visual representation of what it looks like to manage 83 users, 15 RightScale accounts, and 11 permissions for each user in each account. That's 13,695 check boxes I'd potentially need to click. So I decided that I needed to either hunker down with a carafe of coffee for a few days or find a better solution! What's with the check boxes you ask?...Read more

AWS Outage Lessons Learned: If Netflix Can Suffer, So Can You

Posted by Brian Adler   Ι   January 04, 2013 11 comments
On Christmas Eve and continuing into Christmas Day, AWS had a “Service Event” centered on the ELB (Elastic Load Balancing) service in the US-East region. Although only a small percentage of ELBs were functionally disabled and unable to route traffic to their backend servers, all ELBs in the region experienced a time interval in which they could not scale, nor could changes be made to their...Read more

Best Practices: Managing Web Application Sessions

Everyone has an opinion about how you should write your application. Whether it's the structure, language, or database (or not!) that you choose, there are plenty of people telling you what you should do, but not how to do it. So I'm going to focus on the application tier and address several issues regarding application session management — one of the trickiest aspects to tackle in high-...Read more

Cloud Architecture 2013: Top 9 Fine-Tuning Tips

Posted by Brian Adler   Ι   December 18, 2012 3 comments
Before you congratulate yourself on crossing off those final to-dos for 2012, don’t forget this critical one: fine-tuning your applications and cloud architecture. And while it’s unlikely that you’ll accomplish this task by end of year, here are nine tips to help you optimally manage your cloud applications and architecture in 2013.Read more

RightScale Credentials Best Practices

Credentials within RightScale offer a convenient way to store sensitive or frequently used values in an easily manageable interface. It's important to remember that RightScale credentials consist of a Name, Value and Description and are intended to be used as inputs for servers. Credentials are accessible via the RightScale dashboard as name/value pairs where the value is passed into a script or...Read more

PCI Compliance in the Public IaaS Cloud: How I Did It

Posted by Phil Cox   Ι   July 24, 2012 12 comments
Over the past few years, I have heard many folks assert that one can be a PCI-compliant merchant using public IaaS cloud, and I have heard just as many state that it's not possible. In retrospect, I have found most of them - including myself - to be misinformed. After gaining more firsthand experience, I feel confident telling you where I sit at this state in the game on the question: “Can I be...Read more

Build a Private Cloud in Your Garage

Posted by Ryan Geyer   Ι   March 28, 2012 16 comments
A few weeks ago, this brilliant idea crossed my mind. Why don't I build a private cloud at home, in my garage, so that I can get the experience of setting up the technology? Vijay told me I was crazy, so to prove just how easy it would be I did it anyway, and as a result I've had a private cloud running in my garage since early March.Read more

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