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RightScale 2014 State of the Cloud Report
Cloud Management Blog

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[...] RightScale this week investigated publicly reported data center or cloud outages in 2012, finding that no platform is immune to failure. In an interview with Nancy Gohring, RightScale CEO Michael Crandell stresses that outages are worst for the end-users:  “They’re magnified by the fact that often recovery time is longer,” he notes. [...]