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CloudNoc offers centralized services that combine a fully integrated monitoring and help-desk system with top-notch systems engineers to provide clients with unprecedented value – monitoring, 24/7 NOC, operations and fully managed infrastructure solutions at minimal costs.
Our experienced engineers actively watch over the health of your infrastructure by monitoring the metrics of your most critical systems. We anticipate problems, cross check data and act as a filter between you and your systems. If predetermined conditions are identified and deemed accurate, we escalate issues quickly, to minimize the impact to your business.
Your architecture is unique, so our engineers familiarize themselves with your systems in order to intelligently assess situations as they arise and execute on the best course of action to mitigate impact. Because we're able to differentiate between critical and non-critical conditions, we eliminate false alerts and can either escalate issues based on your pre-set procedures or begin resolving the problem.
Unlike the traditional multi-tiered support model, we use our experts as the first line of defense when it comes to issue remediation. Because we lead with experience, we're able to resolve anything from minor problems to catastrophic failures faster, to lessen the impact to your business. And if we're unable to fix a problem on our end, we'll work with other third party vendors on your behalf to get the issue resolved as quickly as possible.
CloudNoc helps customers adopt the Cloud and leverage Cloud management technologies provided by RightScale. We provide the human component to help monitor, remmediate and manage your infrustructure.
We have managed numerous customers on the Cloud leveraging the RightScale platform helping them take advantage of ease of management and automation that RightScale provides.
RightScale and CloudNoc are a perfect fit when it comes to providing a cohesive solution to your infrustructure management needs.