Support

Your integration engineer was instrumental in helping me migrate from dedicated RackSpace hosting to RightScale and back to AWS — he made sure I understood everything and was very helpful and accessible.

Logo Rick Christy VP and Chief Architect, Carbon Media Group

Tap Into Cloud Expertise

RightScale provides enterprise-grade support for the cloud environments of our customers. Our global support team follows the sun with enterprise SLAs and is staffed with leading cloud experts that have years of experience in cloud infrastructure and operations. In addition to problem resolution, our team offers consultative support that provides best-practice consultation on all levels of your cloud environment.

Explore RightScale Support Offerings

RightScale support gives you a single point of contact to investigate and triage issues in your cloud infrastructure, infrastructure configurations, and applications. In addition, RightScale support provides in-depth consultative assistance with key tasks throughout the application lifecycle.